General Terms and Conditions of Sale

Shipping and Delivery

Goods will be dispatched via NPX Couriers and delivered on a next day service as long as you are in the national zone, goods to UK and Northern Ireland will be on a two day service. You will be required to give all detail requested including correct delivery address in full with contact name and telephone number for courier to ring you if there is any problems. We cannot take responsibility for any issues which may arise if you do not supply correct information.

Returns Policy

Goods  returns policy we have set out our web site to ensure you can view goods to allow purchase of correct parts however we fully understand that there will be occasions when you will need to return an item either the part will be faulty or a true genuine reason if however you receive and need to return goods ABC must be informed within 24 hrs of  you receiving goods.  With regard to Convotherm Printed Circuit Board you must clearly give details of type required as due to nature of item these are non returnable purely because you ordered incorrectly  this does not infringe on your statuary rights, if board is faulty when received please inform ABC and we can then arrange to return to supplier. NB. parts for machines should only be fitted by  a qualified service person to avoid any issues or dangers, we cannot take responsibility for damaged part fitted by unqualified engineer.


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